Privacy Policy
This policy explains how Juxcode collects, uses, and protects your information.
Information we collect
- Checkout details: name, phone number, and (optional) email address.
- Payment details: transaction reference/receipt code and payment status (we do not store your M‑Pesa PIN).
- Technical data: basic logs (e.g. IP address, device/browser) for security and troubleshooting.
How we use your information
- To process payments and confirm orders.
- To deliver your secure download link and invoice/receipt.
- To provide customer support and resolve payment/delivery issues.
- To prevent fraud and protect our services.
Sharing of information
We share only what’s necessary to provide the service — for example with payment processors (e.g. Kopo Kopo/M‑Pesa) and SMS/email providers (if enabled) to deliver notifications. We do not sell your personal data.
Data retention
We retain order and payment records for accounting, security, and support purposes. Download links may expire.
Security
We use reasonable safeguards to protect your data. However, no method of transmission or storage is 100% secure.
Your choices
You may contact us to request access, correction, or deletion of your personal data where applicable.
Contact
For privacy questions, please use the Contact page.