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Because Juxcode sells digital products, refunds are not automatic once a downloadable item has been delivered or access has been granted.
Refund requests may be reviewed for duplicate payments, non-delivery, or major technical issues that our support team cannot reasonably resolve.
Refunds are normally not granted for change of mind, lack of required technical knowledge, hosting or server incompatibility not stated by us, or failure to read the product description before purchase.
Please contact support from your account or through the contact page first so we can review the issue and attempt a resolution.
Customize this policy further before launch if you plan to offer any product-specific guarantees, setup services, or custom development.